2021-05-27 5:20:40 ¶ ●

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do you guys send out an email once a package has been sent?

As soon as a package has been taken to the post office, we mark the shipment as sent with Big Cartel, and Big Cartel should send you an email with information on your shipment. At this time, we do not have tracked packages, but we are working on calculating that as an option for the upcoming volume. Please check your email carefully, as we have 26 packages remaining to ship out before we are current. If you do not see an email in your inbox, it may be in your spam folder, or you should either receive one tomorrow. The delays we’ve had with getting things out have been a frustrating experience for us, and the team is already implementing new policy to streamline shipping for Volume 2.