📡 What Is DU Internet in the UAE?
DU (Emirates Integrated Telecommunications Company) is one of only two major telecom providers in the UAE. It serves millions of residents, businesses, and visitors across all seven emirates with mobile data and home broadband.
Why People Choose DU
- Nationwide 4G LTE & 5G coverage
- Flexible prepaid & postpaid options
- Fiber and 5G home internet plans
- Roaming in 190+ countries
- Easy management via the DU app
- Tourist SIMs available at airports
Plan Categories at a Glance
- Daily — short bursts, pay-as-you-go
- Weekly — 7-day bundles
- Monthly — 28-30 day cycles
- Unlimited — for heavy users
- Home Fiber/5G — fixed broadband
- Business — pooled & enterprise
📲 DU Prepaid Internet Packages
Prepaid plans are perfect for tourists, expats on short stays, and anyone who wants full control over spending with no monthly contract.
Daily Data Plans
Daily
Pay Per Minute Plan
5fils / minute
- No daily cap — pay only for what you use
- Great for quick email & maps
- Activate via *135# or *555#
- Works without a data bundle
Daily
Play On Demand
5fils / min (up to 3 Mbps)
- Charged per minute, not per MB
- Good for 1–4 hour sessions
- Dial *800# → Play On Demand
- Ideal for short travel days
Monthly Data Plans
Monthly
Non-Stop Data Bundle
~AED 35+
- Unlimited data at managed speed
- 192 kbps for first 155 MB
- 72 kbps thereafter
- Good for always-on browsing
Best Value
1 GB/Day for 28 Days
AED 50/ 28 days
- 1 GB fresh data every day
- 28 GB total over the cycle
- Daily reset at midnight
- Buy via du app or *135#
Monthly
5 GB + 3 GB Social Plan
AED 220/ 28 days
- 5 GB regular data
- 3 GB bonus for social media
- Activate: dial *135#
- Good for social-heavy users
28 Days
28 GB Daily-Cap Plan
AED ~varies
- 1 GB per day for 28 days
- Check via *135# or du app
- Not available on all SIMs
- Confirm eligibility before buying
⚠️ Important: DU's "Special Offers" are personalised. Not every plan appears for every number. Check your app or dial *135# to see what's available on your SIM before buying.
💼 DU Postpaid Internet Packages
Postpaid plans are ideal for residents who need large data allowances, international calling, and more predictable monthly billing.
| Plan Name | Monthly Price | Data | Extras | Best For |
|---|---|---|---|---|
| Basic Power Plan | ~AED 75–150 | 5–15 GB | Local minutes, SMS | Light users |
| Standard Power Plan | ~AED 200–300 | 30–50 GB | Intl. minutes, roaming data | Average users |
| Power Plan 500 | ~AED 350–499 | 100 GB+ | 10 GB roaming, WiFi UAE | Heavy users |
| Unlimited Power Plan Top Tier | ~AED 500+ | Unlimited (fair use) | Full 5G, tethering allowed | Professionals / WFH |
💡 Tip: Postpaid plans often include free WiFi UAE access across the country's public hotspot network. Fazaa cardholders may also qualify for exclusive discounts on select plans.
🏠 DU Home Internet Packages UAE
DU offers two types of home internet: Fiber (FTTH) for wired speed & stability, and 5G Home Wireless for plug-and-play flexibility. Both come with unlimited data.
5G Home Wireless Plans
Plug & Play
Home Wireless Plus
AED 229/ month (12-month contract)
- 5G-powered, no cables needed
- Unlimited data at 5G speeds
- Portable — move it anywhere
- Bundles with Amazon Prime / Disney+
- Ideal for renters & movers
Entry Level
Home Wireless Starter
From AED 199/ month
- 5G router included
- Unlimited data (fair use)
- Quick self-setup
- Ideal for single users / studios
Fiber (FTTH) Broadband Plans
Starter
Home Fiber Basic
From AED 299/ month
- 250 Mbps download speed
- Unlimited data
- Free Wi-Fi 6 router
- Optional TV add-on
Most Popular
Home Fiber Advanced
From AED 399/ month
- 500 Mbps–1 Gbps speed
- Unlimited data
- HDTV receiver included
- Free landline calls (local)
Ultimate
Home Fiber Ultimate
Up to AED 2699/ month
- Up to 10 Gbps speed
- Premium TV & entertainment
- Mesh Wi-Fi included
- Best for large villas
Choose 5G Wireless If…
- You rent and move often
- You need instant setup (no technician)
- Fiber isn't available at your address
- You only need a 12-month contract
Choose Fiber If…
- You have a family of heavy streamers
- You work from home daily
- You want the most stable evenings
- You want TV bundled with internet
💡 Pro Tip: Always run a coverage check at your exact address before subscribing. Fiber availability varies by building and area. If both fiber and 5G are available, choose fiber for long-term stability.
✈️ DU Tourist SIM — For Visitors to the UAE
Visiting Dubai or Abu Dhabi? DU offers a dedicated Tourist SIM that's easy to grab at the airport and activate within minutes.
Tourist
Visitor Plus Plan
AED 79/ 14 days
- 6 GB data
- Local & international minutes
- Available at UAE airports
- Activate via eSIM or in-store
Tourist
Airport Starter SIM
Freestarter (24 hrs)
- Free at arrival terminals
- Short-term welcome data
- Upgrade to paid bundle in app
- Requires passport verification
How to Activate Your Tourist SIM
01
Pick up your SIM at the airport
Get the free tourist SIM at DU kiosks in UAE arrivals halls, or scan the eSIM QR code if your phone supports eSIM.
02
Verify your passport
UAE regulations require ID verification. Complete the in-app KYC flow using your passport and UAE entry stamp/visa.
03
Restart your phone
After SIM insertion or eSIM install, restart once. Turn mobile data ON and keep roaming OFF (you're inside the UAE).
04
Choose your data bundle
Open the DU app and pick a 7, 14, or 30-day bundle based on how long you're staying.
⚙️ How to Activate a DU Internet Package
There are three easy ways to subscribe to any DU data plan. All methods work for most prepaid packages.
Method 1 — USSD Codes (Fastest, Works Offline)
View All Packages
*135#
Alternative Menu
*055#
Pay Per Minute Toggle
*555#
Play On Demand
*800#
Balance & Data Check
*135#
Customer Care
155
Method 2 — DU App (Recommended)
1
Download the DU app
Available free on Google Play Store and Apple App Store. Sign in with your DU mobile number.
2
Go to Mobile → Plans
Select Prepaid Plans, Postpaid Plans, or Internet Plans from the top menu.
3
Browse and select your plan
Filter by Daily, Weekly, Monthly, or Social. Tap the plan you want to see data, validity, and price.
4
Pay and confirm
Pay via credit card, debit card, PayPal, or DU credits. You'll get an SMS confirmation instantly.
Method 3 — Visit a DU Store or Authorized Outlet
Walk in with your Emirates ID (for residents) or passport (for visitors). Staff will activate the plan and confirm it before you leave. Outlets are available across Dubai, Abu Dhabi, Sharjah, Ajman, RAK, and Al Ain.
📊 How to Check Your DU Data Balance
Never get caught off-guard by a slow connection. Here are all the ways to see how much data you have left.
| Method | How | Works Without Data? | Best For |
|---|---|---|---|
| USSD Code | Dial *135# → Balance/Usage → Data | ✅ Yes | Quick check anywhere |
| SMS | Send BAL or Balance to 1355 | ✅ Yes | Best offline fallback |
| DU App Recommended | Open app → tap your line → Usage/Balance | ❌ Needs data/Wi-Fi | Full breakdown + add-ons |
| Web Portal | Visit newdu.ae/myaccount → log in | ❌ Needs data/Wi-Fi | Detailed usage history |
| IVR Call | Call 135 and follow prompts | ✅ Yes | No smartphone needed |
| Customer Care | Call 155 (human agent) | ✅ Yes | Complex account queries |
💡 Note: DU will also send you automatic SMS alerts when you've used 70%, 80%, and 100% of your data bundle. You don't have to check manually every time.
🌍 DU Roaming — Stay Connected Abroad
DU supports roaming in over 190 countries. You can add a roaming bundle before you travel to avoid expensive per-MB charges.
Roaming Bundle Types
GCC
Gulf Countries Bundle
- Works in Saudi Arabia, Kuwait, Oman, Qatar, Bahrain
- Special GCC-only pricing
- Includes voice & data
- Activate before you leave
Global
International Data Packs
- Daily, weekly, monthly options
- Up to 50 GB available
- LTE speeds on partner networks
- Recharge via DU app abroad
Easy
Easy Roaming Service
- Local-rate voice on preferred networks
- Activate: SMS "easy" to 5102
- Works on all preferred partners
- Includes WhatsApp, BOTIM, Skype data
Essential Roaming USSD Codes
Check Roaming Status
SMS "Roaming" → 5102
Activate Roaming
SMS "IR" → 5102
Easy Roaming
SMS "easy" → 5102
Check Data Balance
mydata.newdu.ae
Lost Phone (suspend)
+971555678155
Voicemail Abroad
+971555678161
⚠️ Roaming Warning: Standard pay-per-use roaming data is charged at AED 1 per 50 KB (or AED 0.08/50 KB in GCC). Always buy a roaming bundle before travel. Turn off auto-updates and location services to avoid surprise data use.
💡 Tips to Save Money on DU Internet
A few smart habits can help you get more from your DU plan without spending extra.
Data Saving Tips
- Use Wi-Fi at home for heavy streaming
- Disable background app data refresh
- Turn off location services when idle
- Stream at SD quality instead of HD on mobile
- Disable automatic email & photo sync
Plan Buying Tips
- Monthly plans cost less per GB than daily
- Check Special Offers after every recharge
- Check the DU app for online-only discounts
- Turn off auto-renew if you won't recharge
- Ask about corporate/business pooled plans
💡 Best Value Rule: If you use more than 50 GB per month on mobile, the DU Unlimited Postpaid Power Plan is usually cheaper per GB than stacking prepaid add-ons. Calculate your usage in the app first.
❓ Frequently Asked Questions
What is the cheapest DU internet package in UAE?
The Pay Per Minute plan at 5 fils/minute is the cheapest if you use very little data. For daily users, the AED 50 plan (1 GB/day for 28 days) offers the best value for regular browsing and messaging.
Does DU offer unlimited data plans in the UAE?
Yes. DU offers unlimited data through postpaid Power Plans, the Non-Stop prepaid bundle (managed speed), and the Play On Demand hourly service. Note that "unlimited" plans are subject to fair use — speeds may reduce after a threshold, but your data is never completely cut off.
How do I check my DU data balance?
The fastest method is dialing *135# on your phone — no internet needed. You can also send "BAL" to 1355 by SMS, open the DU app, visit newdu.ae/myaccount, or call 135 (IVR). All balance checks are free on a DU line inside the UAE.
What is the best DU internet plan for tourists?
The Visitor Plus Plan at AED 79 for 6 GB over 14 days is the top choice for short stays. If you're only here for a day or two, the free Airport Starter SIM with a Pay Per Minute add-on works fine. For longer visits, a 30-day tourist bundle gives better value.
Can I get DU home internet without a long contract?
Yes. DU 5G Home Wireless plans typically run on 12-month contracts, which is shorter than fiber's usual 24-month commitment. Some promotional periods may offer month-to-month on wireless plans. Always confirm the cancellation fee before signing up.
Is DU or Etisalat better for internet in the UAE?
Both networks offer excellent 4G and 5G coverage. DU is often rated better for flexibility (more prepaid options, shorter contracts) and competitive 5G performance. Etisalat (e&) has a slight edge in fiber coverage in some areas. The best choice depends on your location and usage. Check coverage at your exact address before deciding.
How do I activate DU international roaming?
For postpaid lines, open the DU app and enable international roaming, or SMS "IR" to 5102. For Easy Roaming (local-rate calls abroad), SMS "easy" to 5102. Always buy a roaming bundle before travelling to avoid per-MB charges. Activate at least 24 hours before your departure.
Why can't I see a specific DU plan on my number?
DU's Special Offers are personalised and change based on your account history, SIM age, and recent recharges. If you don't see a plan, try checking again after a top-up, the next day, or via a different method (*135# vs app). Some plans are only available to specific user segments.
Can I use DU internet for hotspot/tethering?
Most DU postpaid Power Plans allow hotspot sharing. Most standard prepaid data bundles also allow tethering, but hotspot data counts toward the same daily or monthly cap. Tourist bundles typically allow personal hotspot use. Check the plan details in the app before relying on hotspot for heavy use.
Ready to Get Connected?
Visit DU's official website to see today's live offers, check coverage at your address, and subscribe in minutes.
Visit newdu.ae → Home Internet Plans